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Congratulations Northumbria Healthcare NHS Foundation Trust

Congratulations to our client of 7 years, Northumbria Healthcare NHS Foundation Trust, who were overall best NHS Trust winners at the Patient Experience Network National Awards. Thanks also for their feedback to us: “…ah thanks, hope you felt proud too. We couldn’t have measured this well without you” Patient Experience Director

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Over a million patients surveyed!

In January 2015 we reached an interesting milestone – over a million patients surveyed since we started. Exciting to see the progress of the National and bespoke patient survey programmes during this time.

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CQC National Inpatient and Children and Young People’s Surveys 2014 completed

We have recently reported results of the CQC National Inpatient Survey and CQC Children and Young People’s survey for 2014. We carried out the inpatient surveys on behalf of 21 NHS Trusts and Children and Young People’s surveys for 22 NHS Trusts. We have redesigned our reports this year to include benchmarking data, a results dashboard and […]

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Care Quality Commission (CQC) awards National Inpatient project to Patient Perspective

The Care Quality Commission has commissioned Patient Perspective to code all of the comments from the National Inpatient Survey 2013 into themes.

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