We offer the following services to our customers:
- Specialist knowledge in the design and creation of patient experience surveys
- A start to end survey delivery service
- Expert statistical analysis and reporting
- Help to design and deliver quality improvement initiatives based upon patient experience results
- Dedicated project management, advice and support
- Patient helpline and translation service
Our extensive survey experience and knowledge, alongside our commitment to excellent customer service means that we will go the extra mile to tailor make the survey products you need. Please contact us to discuss your needs and find out more about how we can help you deliver your survey programmes.
We use a range of proven survey methods, both quantitative and qualitative, and offer both standardised and bespoke survey products:
- Postal surveys
- Online completion surveys
- SMS (text) surveys
- Focus groups
- Face to face interviews and telephone surveys
- Handed out questionnaires and cards
- Quality improvement workshops
Click on one of the links to the right to find out more about each product.
To see some example questionnaires – click the example questionnaires link.