We are experts in designing and carrying out surveys using proven methods tailor made to meet your needs.
We design and run postal, telephone and web-based surveys, hold focus groups and face to face interviews to help you gather patients’ perspectives on their experiences of care.
We use scientifically rigorous methods which deliver statistically reliable results. This means that patients are enabled to say what matters to them and staff can be confident they have reliable and meaningful information.
We are specialists in reliably and accurately reporting patient experience survey results to services, teams and individuals. We provide high quality information to help healthcare teams improve their services and care they provide and to help individual clinicians in their professional practice and development.
The links to the right explain more about some of the surveys we carry out, but this is just a small selection of what we can offer. If there’s a particular survey you are interested in or any way we can help you with your survey programme contact us and we will be delighted to talk to you.
Read more here:
- Surveys for Acute Trusts
- Surveys for Community Services
- FFT surveys for patients and staff
- Clinician level feedback survey
- Thematic analysis of patient written comments
- Surveys of children and young people