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Community health services surveys

For Community health services providers we survey patients and service users often overlooked in national survey programmes. Read more here.

We work with you to design and create bespoke surveys taking into account the different needs of this disparate range of generalist and specialist services.

We carry out surveys largely by post but supplement this work with telephone and face-to-face interviews, focus groups and workshops as required. Survey methods and questionnaire design take into account the specific needs of the surveyed patient group such as those related to age, literacy or housing, or specific areas of improvement interest for a particular service.

Some of our recent and current community health services surveys include:

Questionnaires

Adult Community Services
  • Community Forensic Team
  • Mental health Prison in-reach service
  • Adult Community Mental Health Teams
  • Community Hospitals
  • Adult Speech and Language Therapy service (face-to-face interviews)
  • Urgent Care Out Of Hours/111
  • Urgent Care Minor Injury Unit & First Aid Units
  • District Nursing services
  • Hospital at Home service
  • Musculoskeletal Physiotherapy service
  • Podiatry service
  • Community Therapy service
  • Physical disability physiotherapy service
  • Dieteticsservice
  • HIV specialist nurses
  • Bladder & bowel service
  • Chronic Fatigue Syndrome & Myalgic Encephalopathy (ME) Team
  • Home Oxygen service
  • Respiratory team
  • Heart Failure specialist nurses
  • Community matrons
  • Stroke pathway
  • Continuing Healthcare team
  • Re-ablement service
  • Dental service
  • General Practice for homeless and vulnerably housed people (face-to-face interviews)
Childen and Young People’s Community Services
  • Health Visiting service
  • School Nursing service
  • Children’s Speech and Language Therapy service
  • Children’s Physiotherapy service
  • Children’s Occupational Therapy service
  • Dental service for children

For further information on our community services surveys, to see an example questionnaire or report or to receive a quotation for a survey at your organisation, please contact Steve Bruster: stephen.bruster@patientperspective.org